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I am writing to say thank you for a very efficient service. I ordered parts yesterday for my upvc windows, they have already arrived this morning and only took a few minutes to install. I have never carried out any window repairs and was anxious about ordering the correct parts, but your website told me all I needed to know to get the right parts. Many thanks again, I'm guessing this would have cost me considerably more to get a tradesman in to do the job! I would definitely recommend your service to others.