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Privacy

Copyright

This web site is copyright ©2012-2018 CRJ Holdings Ltd, trading as uPVC Hardware.

You are welcome to link to the site, but not permitted to pass it off as other than uPVC Hardware pages, nor to copy, duplicate nor otherwise publish the pages nor the information within them.

Some of the information on this site has been gathered from various sources, and some company and trade names are mentioned. It is not our intention to claim copyright or ownership of this information or trade names.

Privacy Statement

Your personal details will not be sold on, or otherwise transmitted to any other company, except that we tell the couriers where to deliver your goods and inform our payment processors of name and address details. Our newsletter will only be sent to people who have asked for this information. We may contact you by email to ask you for your opinion of our products and our service, and to ask if we can help you with your choice of products. You can opt out of this at any time by clicking the link included in every email.

Your Account

By opening an account with us, you can retain the content of your shopping trolley between visits, and you can view your order status and history.

Cookies

Cookies used by this web site are small text files stored on your computer, which allows your computer to identify you as a repeat visitor, and to restore any information or settings you chose on your last visit. The 'cookie' contains no personal information about you.

It is not really practical to have an online shop that does not use cookies, but the law requires that you consent to the use of cookies. If you are not happy for us to use cookies, you can switch them off in your browser, but then you won't be able to use this website.

Card Security

Your credit or debit card details are transferred securely to our card handling provider. Your card details are encrypted by your web browser before being sent. We do not retain a copy of these details.

Data Retention

We do not have a policy of routinely deleting old records. We find that customers like to be able to log in and see ther account history and details of what they have bought. We retain these details to form part of our sales records.

If you have not purchased from us, you have the right to ask us to delete your details from our system.

Google Analytics

You are informed that this website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google') to help analyse the use of this website. For this purpose, Google Analytics uses 'cookies', which are text files placed on your computer.

The information generated by the cookies about your use of this website - standard internet log information (including your IP address) and visitor behaviour information in an anonymous form - will be transmitted to and stored by Google including on servers in the United States. Google will anonymise the information sent by removing the last octet of your IP address prior to its storage. According to Google Analytics terms of service, Google will use this information for the purpose of evaluating your use of the website and for compiling reports on website activity.

We will not use, and will not allow any third party to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to this site. Google may transfer the information collected by Google Analytics to third parties where required to do so by law, or where such third parties process the information on Google's behalf. According to Google Analytics terms of service, Google will not associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data about you in the manner and for the purposes set out above. You may refuse Google's use of cookies by downloading and installing Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.

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